Collect only what is needed
Use a private, appropriate method and ask guests to describe the requirement in their own terms. Avoid requesting medical details that are not necessary for the food provider to understand the request.
Confirm the actual plan
Share the information with the responsible provider and ask how ingredients, preparation, cross-contact and serving identification are handled. A label or menu description by itself may not answer every safety question.
Keep updates controlled
Record who received the request and when it was confirmed. Limit circulation of guest information, and tell guests when the details are still being checked.
TAKE INTO THE NEXT CONVERSATION
A short checklist
- Collect requirements privately and accurately
- Share only necessary details with the provider
- Ask about ingredients, preparation and cross-contact
- Confirm how special meals are identified at service
KEEP IN VIEW
Important considerations
- Do not promise an allergen-free meal unless the responsible provider confirms it and the host understands the limits.
- Dietary information can reveal sensitive personal information; restrict access.
Ask the people responsible for the details.
- Who will assess each requirement?
- How are substitutions and cross-contact communicated?
- Who verifies the meal reaches the intended guest?
Bring your questions to Plan Your Event.
Share what is decided, what is flexible and which services you want to discuss. Preferences are not confirmed offers or availability.
Plan Your Event
