Review the whole route
Consider transport drop-off, entrance, doors, surfaces, lifts, seating, toilets and the path between event areas. Confirm conditions with the venue rather than relying on a photograph or floor plan alone.
Ask guests privately
Invite guests to share what would make arrival or participation easier, without asking for a diagnosis. Keep the details with people responsible for arranging the agreed support.
Check the event itself
Seating, cables, serving queues, stage edges and temporary decoration can change access after setup. Include a walk-through before guests arrive and a named person to resolve issues.
A short checklist
- Ask the venue about step-free routes and facilities
- Check seating and circulation in the final room layout
- Keep cables and temporary items out of paths
- Name a contact for access questions on the day
Important considerations
- Accessibility information can change; confirm it directly and close to the event date.
- Avoid promising an adjustment until the venue or responsible provider confirms it.
Ask the people responsible for the details.
- Can the full route be used without steps?
- What happens if a lift or route is unavailable?
- Who can make a practical adjustment during setup?
Bring your questions to Plan Your Event.
Share what is decided, what is flexible and which services you want to discuss. Preferences are not confirmed offers or availability.
Plan Your Event
